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CARE COORDINATOR

General Statement of Duties:Care Coordinator is responsible for face to face assessment, care coordination assistance, health condition coaching and support to individuals transferring to a community setting from a healthcare facility.  The Care Coordinator will act as a link between the client and their healthcare team to assist the client with self-management tools for their own care.  The Care Coordinator coordinates with other NWICA programs, healthcare entities, hospital and medical personnel to help individuals smoothly transition from healthcare settings with the goal of preventing re-hospitalization.

Qualifications: Bachelor's degree in Sociology, Psychology, Social Work, Nursing, or Gerontology, with at least two years of experience in a human services setting utilizing care plans and service delivery, current certification as Division of Aging Case Manager.  Transferable experience in service management, quality improvement, and project/service development.  Certified Community Health Workers will be considered

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


BREASTFEEDING ASSISTANT COORDINATOR (Women, Infants and Children)

General Statement of Duties: The WIC Breastfeeding Assistant Coordinator will oversee the inventory of pumps and supplies in all WIC Clinics, and Administration office.  He/she will provide promotion of breastfeeding in the community, amongst participants and with the WIC Program staff.   The WIC Breastfeeding Assistant Coordinator will share information about the WIC Program and its benefits to participants, and assist with WIC Program romotion/education and outreach for the purpose of maintaining and increasing participant utilization

Qualifications:Candidate should be a qualified Nutritionist, Registered Dietitian, or Licensed Registered Nurse. A Bachelor’s Degree in Family and Consumer Sciences (Home Economics) with an emphasis in Nutrition defined as a minimum of 9 hours in nutrition which include, 3 hours of introductory nutrition, 3 hours in life cycle nutrition, 3 hours in advance nutrition. Candidate should have experience in BF promotion, and have at least 1 year of counseling BF women. BF credentials are a plus (CLS or IBCLC). Candidate should also possess excellent writing/editing and verbal communication skills. Be a self-starter, able to work independently, service oriented with attention to detail. Be committed to work collaboratively with all constituent groups, including staff, volunteers, program participants, and other WIC Program supporters.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


HOSPITAL CPA 1FT, 1PT (Women, Infants and Children)

General Statement of Duties:WIC Hospital CPA performs certification process in various hospitals throughout NWI. Hospital CPA will provide In-services to hospital staff members about breastfeeding, formula, and general WIC information. Hospital CPA will provide outreach to hospital staff members, potential participants, and other community partners. Positively promotes breastfeeding to all WIC participants and staff. Ensures all State policies and procedures are followed and met.

Responsibilities:Candidate should be a qualified Nutritionist, Registered Dietitian, or Licensed Registered Nurse. A Bachelor's Degree in Family and Consumer Sciences (Home Economics) with an emphasis in Nutrition defined as a minimum of 9 hours in nutrition which include, 3 hours of introductory nutrition, 3 hours in life cycle nutrition, 3 hours in advance nutrition. Candidate should possess excellent writing/editing and verbal communication skills. Be a self-starter, able to work independently, service oriented with attention to detail. Be committed to work collaboratively with all constituent groups, including staff, volunteers, program participants, and other WIC Program supporters.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


COMMUNITY HEALTH COACH

General Statement of Duties:The Community Health Coach will assist Care Transition consumers in developing health management plans and goals.  The Community Health Coach will be an active participant with the healthcare team to assist the client with self-management tools for their own care. The Community Health Coach will coordinate with other NWICA programs, healthcare entities, community supports and social services to help individuals smoothly transition from healthcare settings with the goal of preventing re-hospitalization.  The primary goal of the Community Health Coach will be to assist the participant in effectively managing their chronic condition through engagement, education and overcoming any barriers to support the successful management of their healthcare.

Responsibilities:Candidate should possess a High School Diploma or GED equivalent minimally.  Certified Community Health Workers should apply.  Experience in healthcare setting is desirable.   Basic knowledge of clerical work (filing, data entry, telephone etiquette, etc.) is required.  Have excellent writing/editing and verbal communication skills.  Self-starter, able to work independently, service oriented with attention to detail.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


IT TECHNICIAN (P/T)

General Statement of Duties:Skilled to perform technical hardware repairs, upgrades and maintenance of computer workstations, printers, notebooks, peripherals and be able to install/troubleshoot/update software applications.  Will need to learn other applications that are used throughout the organization.  Will need to answer helpdesk calls from users and resolve service tickets in a helpdesk environment

Qualifications: HS diploma or equal.  Must have a minimum of 2 years of work experience in Information Technology.  Must be familiar with different Windows operating systems, (7, 8, and 10) in a corporate environment.  Must have experience with application software, (Microsoft Office), and be able to learn other application software that is utilized in the company.  Must be able to work in a helpdesk environment and be able to resolve service tickets.  Must have knowledge and training in diagnostics, software tools and equipment.  Basic math, English, communication, writing and analytical skills required.  Able to lift 25-50 pounds.  Valid Operator Driver's License and automobile insurance a must.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


CASE MANAGER (Porter County) Aging & Disability Resource Center

General Statement of Duties: Position is responsible for face to face assessment of client needs and resources, establishing services to meet the individual's critical and non-critical needs through the formalizing of supports and authorizing paid services when needed.  The Case Manager provides case management services, assessment, care planning and client empowerment to low income, elderly, and disabled individuals to support making educated decisions regarding their long-term care planning and in remaining independent within their homes and community.   

Qualifications: Registered nurse with one year’s experience in human services; or Bachelor’s degree in Social Work, Psychology, Sociology, Counseling, Nursing, Gerontology or Health & Human Services; or Bachelor’s degree in any field with a minimum of two year’s full-time, direct service experience with the elderly or disabled (this experience includes assessment, care plan development, and monitoring); or Master’s degree in a related field may substitute for the required experience; understanding of the case management process and low-income, elderly populations; able to coordinate/communicate effectively with customers, service providers, staff and general public; ability to organize and prioritize multiple tasks; computer skills; Microsoft Word data entry skills required. Must be insurable under the agency's liability policy.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


OPTIONS COUNSELOR (Lake County) Aging & Disability Resource Center

General Statement of Duties: Position is responsible for completing Options Counseling for long-term care services in the community and in a call center. This position also develops, implements, and monitors personalized Plan of Care in a manner that ensures maximum client participation, independence and self-determination.

Qualifications: Registered nurse with one year experience in human services; or Bachelor’s degree in Social Work, Psychology, Sociology, Counseling, Nursing, Gerontology or Health & Human Services; or Bachelor’s degree in any field with a minimum of one year full-time, direct service experience with the elderly or disabled (this experience includes assessment, care plan development, and monitoring); or Master’s degree in a related field may substitute for the required experience; understanding of the case management process and low-income, elderly populations; able to coordinate/communicate effectively with customers, service providers, staff and general public; ability to organize and prioritize multiple tasks; computer skills; Microsoft Word data entry skills required. Must be insurable under the agency's liability policy.

Send or apply in person:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


CALL SPECIALIST 2-1-1 Information and Assistance

General Statement of Duties: Actively participates as a member of the 211 Information and Assistance team and is expected to be an active participant in the agency’s mission, vision, values, and by delivering quality, professional information and assistance, referral and advocacy services to inquirers. He/she is a front line representative to the public and is responsible for taking incoming calls, performing intake screenings, research, follow-up, advocacy and surveys. He/she shall work to ensure consistent, quality services to the agency’s constituents, demonstrate enthusiasm, initiative, and flexibility in assignments and maintain positive working relationships with all agency personnel. This individual will work in a multi-functional, fast-paced setting while being responsible for daily phone assessments and keeping complete and accurate documentation.

Qualifications: Candidates must have a high school diploma or GED. One year experience preferred in information and referral, social services, crisis intervention, customer service or related field. Call center experience a plus. Basic math, English, excellent communication, writing and analytical skills required. Must have computer skills, operation of office machines and use of Microsoft Office. Detail oriented, flexible, cooperative, motivated and dependable.

Send cover letter and resume to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


CLINICAL ASSISTANT Women, Infants and Children: Hammond

General Statement of Duties: WIC Clinical Assistant performs all clerical functions. The primary function of the WIC Clinical Assistant is to assist the WIC Site Manager and CPA in the WIC certification process of participants. He/She will explain the WIC Program and its benefits to participants, confirm participant eligibility, and assist with WIC Program promotion/education and outreach for the purpose of maintaining and increasing participant utilization. The WIC Clinical Assistant will receive participants in a professional and courteous manner, collect appropriate date and perform the necessary associated clerical duties.

Qualifications: Candidate should possess a High School Diploma or GED equivalent. Experience with the WIC Program desirable. Basic knowledge of clerical work (filing, date entry, telephone etiquette, etc.) is required. Have excellent writing/editing and verbal communication skills. Self-starter, able to work independently, service orientated with attention to detail. Bilingual desired.

Send cover letter and resume to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.