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Employment Opportunities



ADRC TECHNICIAN
Aging and Disability Resource Center

General Statement of Duties: Position is responsible for overall administrative support of the ADRC and HCBS programs, and Pre-Admission Screening.  This includes documentation preparation and processing, data entry and management, monthly activity reporting, customer and community partner support and adherence to funding source guidelines. 

The ADRC Technician is expected to be an active participant in the agency's mission, vision, and values. He/she shall work to ensure consistent, quality services to the agency's constituents, demonstrate enthusiasm, initiative, and flexibility in assignments and maintain positive working relationships with all agency personnel.

Qualifications: High School Diploma or equivalent with at least three years related work experience.  Understanding of the critical aspect of confidentiality. Understanding of the aging and disabled client populations. Basic Math (adding, subtracting, multiplying, dividing and basic bookkeeping) and Basic English grammar, punctuation and spelling skills. Ability to coordinate and communicate effectively with customers, service providers, staff members and the general public in face-to-face, telephone and electronic communication. Ability to organize and prioritize multiple tasks and manage time efficiently. Ability to operate a fax machine, copier, telephone, adding machine, scanner and computer workstation. Typing 60 WPM. Use of word processing, spreadsheet, and agency database systems.

Send or apply in person:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer. 


LTC OMBUDSMAN

General Statement of Duties: Responsible for providing persons residing in long term care facilities and their representatives with information about their rights and available resources such as community services available and laws, regulations and standards that govern long term care facilities.  They will also be charged to empower persons residing in long term care facilities and their representatives to advocate for their rights and they will advocate for residents who cannot be empowered. They will conduct visits with residents living in long term care facilities on an on-going basis to address complaints and to assure that residents receive fair treatment

Qualifications: Must possess a Bachelor's Degree in Public Administration or related field or 4 years' experience in long term care.  Must be free of conflicts as defined by the LTC Ombudsman authorization. Effective communication skills with staff, clients, service providers and general public and have an understanding of low-income client populations are also a must. Reliable transportation is a requirement as well.

Send or apply in person:

NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org


ACCOUNTS PAYABLE ACCOUNTANT

General Statement of Duties:​​​​ Position is responsible for maintaining and processing the accounting tasks associated with payable accounts and transactions.  This includes processing invoices and vouchers using the financial accounting software and the document retention system, working with administrative and program staff to ensure accurate and timely processing of all invoices and processing weekly payments.

Qualifications: Bachelor’s degree preferred but not required or 1-3 years of Accounting experience.  Knowledge of applicable Federal and State regulations.  Understanding of low-income and elderly populations.  Strong Excel skills and experience with accounting software.

 Send or apply in person:

NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer

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BENEFITS COUNSELOR Part-time
Information & Assistance/2-1-1

General Statement of Duties:​​​​ Actively participates as a member of the Information and Assistance/ 2-1-1 team; specializes in Medicare, Medicaid and other insurance benefits and provides education, counseling, assistance and advocacy.  Attend outreach functions throughout Northwest Indiana Community Action Corporation's six county service areas.  Completes special projects as assigned by the Benefits Counseling Supervisor and is responsible for keeping complete and accurate documentation.

Qualifications: Candidates who are fluent in English and Spanish are encouraged to apply.  Candidates must have a high school diploma. Bachelor’s Degree preferred. Two years’ experience preferred in information and referral/assistance, social services, customer service or related field.  Must be knowledgeable with Medicare/Medicaid programs.  Basic math, English, excellent communication with fluency in Spanish and English, writing and analytical skills required.  Must have computer skills, operation of office machines and use of word processing, spreadsheet and database software programs.  Possessing AIRS Certification is a plus.

Send or apply in person:

NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer _____________________________________________________________________

DATA TECHNICIAN

General Statement of Duties: Reporting to the Director of Planning and Business Development, the Data Technician is responsible for assisting in all data management functions needed for grant reporting, quality improvement and outcomes management.  The Data Technician will process agency and program data in compliance with agency procedures and program regulations.  This includes entering data into CAPTAIN and other agency databases, working with agency management to ensure accurate and timely data entry and reporting, monitoring data entry processes, and assisting with data analysis and reporting procedures.

The Data Technician is expected to be an active participant in the agency's mission, vision, and values. He/she shall work to ensure that consistent, reliable, responsive, and quality services are provided to the agency's constituents, partners, and customers.  He/she will demonstrate enthusiasm, initiative, and flexibility and will maintain positive working relationships with all agency personnel.

Qualifications: High School Diploma or GED equivalent.  At minimum one-year experience in data entry or database related work in a professional environment. Basic knowledge of Microsoft Office applications including Word, Excel and Outlook.  Basic knowledge of clerical processes (filing, data entry, telephone etiquette, etc.)  Excellent writing/editing and verbal communication skills.

Send or apply in person:

NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer

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BREASTFEEDING ASSISTANT COORDINATOR Part-time
Women, Infants and Children

General Statement of Duties: The WIC Breastfeeding Assistant Coordinator will oversee the inventory of pumps and supplies in all WIC Clinics, and Administration office.  He/she will provide promotion of breastfeeding in the community, amongst participants and with the WIC Program staff.   The WIC Breastfeeding Assistant Coordinator will share information about the WIC Program and its benefits to participants, and assist with WIC Program romotion/education and outreach for the purpose of maintaining and increasing participant utilization

Qualifications:Candidate should be a qualified Nutritionist, Registered Dietitian, or Licensed Registered Nurse. A Bachelor’s Degree in Family and Consumer Sciences (Home Economics) with an emphasis in Nutrition defined as a minimum of 9 hours in nutrition which include, 3 hours of introductory nutrition, 3 hours in life cycle nutrition, 3 hours in advance nutrition. Candidate should have experience in BF promotion, and have at least 1 year of counseling BF women. BF credentials are a plus (CLS or IBCLC). Candidate should also possess excellent writing/editing and verbal communication skills. Be a self-starter, able to work independently, service oriented with attention to detail. Be committed to work collaboratively with all constituent groups, including staff, volunteers, program participants, and other WIC Program supporters.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


HOSPITAL CPA Part-time
Women, Infants and Children

General Statement of Duties:WIC Hospital CPA performs certification process in various hospitals throughout NWI. Hospital CPA will provide In-services to hospital staff members about breastfeeding, formula, and general WIC information. Hospital CPA will provide outreach to hospital staff members, potential participants, and other community partners. Positively promotes breastfeeding to all WIC participants and staff. Ensures all State policies and procedures are followed and met.

Responsibilities:Candidate should be a qualified Nutritionist, Registered Dietitian, or Licensed Registered Nurse. A Bachelor's Degree in Family and Consumer Sciences (Home Economics) with an emphasis in Nutrition defined as a minimum of 9 hours in nutrition which include, 3 hours of introductory nutrition, 3 hours in life cycle nutrition, 3 hours in advance nutrition. Candidate should possess excellent writing/editing and verbal communication skills. Be a self-starter, able to work independently, service oriented with attention to detail. Be committed to work collaboratively with all constituent groups, including staff, volunteers, program participants, and other WIC Program supporters.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


CASE MANAGER
(Lake & Porter Counties)
Aging and Disability Resource Center

General Statement of Duties: Position is responsible for face to face assessment of client needs and resources, establishing services to meet the individual's critical and non-critical needs through the formalizing of supports and authorizing paid services when needed.  The Case Manager provides case management services, assessment, care planning and client empowerment to low income, elderly, and disabled individuals to support making educated decisions regarding their long-term care planning and in remaining independent within their homes and community.   

Qualifications: Registered nurse with one year’s experience in human services; or Bachelor’s degree in Social Work, Psychology, Sociology, Counseling, Nursing, Gerontology or Health & Human Services; or Bachelor’s degree in any field with a minimum of two year’s full-time, direct service experience with the elderly or disabled (this experience includes assessment, care plan development, and monitoring); or Master’s degree in a related field may substitute for the required experience; understanding of the case management process and low-income, elderly populations; able to coordinate/communicate effectively with customers, service providers, staff and general public; ability to organize and prioritize multiple tasks; computer skills; Microsoft Word data entry skills required. Must be insurable under the agency's liability policy.

Send cover letter and resume or apply in person to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.


CLINICAL ASSISTANT Part-time
Women, Infants and Children

General Statement of Duties: WIC Clinical Assistant performs all clerical functions. The primary function of the WIC Clinical Assistant is to assist the WIC Site Manager and CPA in the WIC certification process of participants. He/She will explain the WIC Program and its benefits to participants, confirm participant eligibility, and assist with WIC Program promotion/education and outreach for the purpose of maintaining and increasing participant utilization. The WIC Clinical Assistant will receive participants in a professional and courteous manner, collect appropriate date and perform the necessary associated clerical duties.

Qualifications: Candidate should possess a High School Diploma or GED equivalent. Experience with the WIC Program desirable. Basic knowledge of clerical work (filing, date entry, telephone etiquette, etc.) is required. Have excellent writing/editing and verbal communication skills. Self-starter, able to work independently, service orientated with attention to detail. Bilingual desired.

Send cover letter and resume to: 
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer 

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BREASTFEEDING PEER COUNSELOR Full or Part-Time
(Lake Station/Valparaiso, East Chicago/Hammond, Merrillville)
Women, Infants and Children

General Statement of Duties:The primary function of the WIC Breastfeeding Peer Counselor is to promote breastfeeding within the community and the clinic in conjunction with outreach activities of the WIC Program. The Peer Counselor recruits and counsels WIC prenatal and nursing mothers as well as provides breastfeeding support and education for new mothers.

Qualifications: Candidate should be a current or previous breastfeeding mother with a minimum of 6 months of breastfeeding experience. Willing to successfully complete WIC Peer Counselor training. Must have reliable transportation. Must have internet access at home. Basic knowledge of clerical work (filing, data entry, telephone etiquette, etc.) required. Have excellent writing/editing and verbal communication skills. Self-starter, able to work independently, service oriented with attention to detail.

Send cover letter and resume to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer


FRONT DESK RECEPTIONIST Full or Part-time

Responsibilities: The Receptionist is expected to be an active participant in the agency's mission, vision, and values by welcoming visitors in a professional manner greeting them in person or on the phone.  He/she shall work to ensure consistent, quality services to the agency's constituents, demonstrate enthusiasm, initiative, and flexibility in assignments and maintain positive working relationships with all agency personnel.

This individual will work in a multi-functional, fast-paced setting & is responsible for daily operations of the front desk area, mail, faxes and keeping complete and accurate documentation.

Qualifications: Candidates must have a high school diploma.  Excellent communication skills including the ability to respond to callers with patience and objectivity in a nonjudgmental manner.  One year experience in social services, office setting or related field.    Must have computer skills, operation of office machines and use of Microsoft Office. Detail oriented, flexible, cooperative, motivated and dependable.

 Send cover letter and resume to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer

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COMPETENT PROFESSIONAL AUTHORITY (WIC CPA) Part-Time
(Michigan City/LaPorte)
Women, Infants and Children


General Statement of Duties: Assists with outreach and recruitment of program participants as well as the promotion of the WIC program. CPA provides administrative/supervisory support to all WIC staff within their clinics and carries out NWICA objectives for the program. Assist the WIC Clinical Assistants with the responsibilities of checking in clients, making appointments, keeping the client database updated and any other integral part of providing excellent customer service to WIC participants. As required, perform health measurements on all participants and accurately assess nutrition risk. Provides participant centered nutrition counseling and referral services for WIC participants. Positively promotes breastfeeding to all WIC participants, educate through facilitation of breastfeeding classes while ensuring breastfeeding initiation and duration.

Qualifications: Candidate should be a qualified Nutritionist, Licensed Registered Nurse or Dietitian. A Bachelors degree preferred in Family and Consumer Sciences (Home Economics) with an emphasis on Nutrition defined as a minimum of 9 hours in nutrition which include; 3 hours of introductory nutrition 3 hours in life cycle nutrition or maternal/infant nutrition, 3 hours in advance nutrition. Candidate should also possess excellent writing/editing and verbal communications skills. Be a self-starter, able to work independently, service oriented with attention to detail. Be committed to work collaboratively with all constituent groups, including staff, volunteers, program participants, and other WIC Program supporters.

Send cover letter and resume to:
NWICA, 5240 Fountain Drive, Crown Point, IN 46307
or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer